The Profile XT™ is a multi-purpose assessment that can be used for selection, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology and is administered on the Internet.
Profiles Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual is motivated, and managed. It is economical and is quick to take.
Profiles Sales Indicator™ is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviours. Using the Sales Indicator can result in record-breaking profits.
Profiles Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results. Team building is far more than putting a group of people together and hoping for the best. This system reports individual attributes and the team’s strengths.
Profiles Customer Service Perspective™ A tool for making sure everyone in your company is on the customer service team. Just as a chain is only as strong as its weakest link, a thoughtless remark on the phone or inattention to a customer's needs can result in the loss of business. Everyone needs to be concerned with customer service. Customer Service Perspective measures eight behavioural characteristics and two proficiencies that are key to delivering excellent customer service. It also discloses an employee’s or job candidate’s needs for customer service training and orientation.
Profiles Call Centre Survey™ measures suitability for call centre duty -- inbound or outbound. While almost everyone can use a telephone, not everyone can successfully work in a call centre. Cut turnover and eliminate problem.
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